Strengthening a Culture Of Respect and Engagement: SCORE

Challenges to Workgroup Cultures One rude encounter can ruin your day. You expect people to behave professionally at work. And … More

The Person in Situation

It’s never entirely the situation and it’s never entirely the person. So much of what is truly interesting lies between … More

When the department manager left the company, Bill was confident that he would move into that position based on his … More

A previous post laid out approaches to addressing exhaustion, a core aspect of burnout. Measures ask people how energetic they … More

When the only constant is change, people become concerned with predicting the direction and intensity of change. A specific concern … More

A winter break is a wonderful thing, but re-entry to work requires careful balancing. The problem with a winter break … More

Some teams come together under stress; some fall apart. In a feature story in the Halifax Chronicle Herald I had … More

In health care, priorities are not a to-do list. It is primarily about people. Every item is attached to someone. … More

A major challenge for first line managers (FLMs) in health care is managing competing demands. They face requests and demands … More

The 2013 Health Work and Wellness conference in Halifax provided an occasion to continue the search for cost-effective approaches to … More