It’s never entirely the situation and it’s never entirely the person. So much of what is truly interesting lies between … More
Tag: Team Dysfunction
Gossip
The Situation: Margaret, arriving a few minutes early for a staff meeting, joins a conversation with Jason and Kendra about … More
Two Stories
The stories start with two nurses. They are both 30ish, well educated with over 5 years experience in hospital nursing. … More
Managing Strained Relationships as a Fundamental Vocational Skill
This morning I’m talking with nursing students. The conference is in Newfoundland, on the Eastern edge of North America, providing … More
Hogging the Glory
The Situation: Ralph put a lot of hours into producing the report. Not only did he do a lot of … More
Crediting Employees
Part of being a manager involves asking employees to develop ideas or perform research which you will later present to … More