Strengthening a Culture Of Respect and Engagement: SCORE

Challenges to Workgroup Cultures One rude encounter can ruin your day. You expect people to behave professionally at work. And … More

The Person in Situation

It’s never entirely the situation and it’s never entirely the person. So much of what is truly interesting lies between … More

A recurring question in discussions of workplace incivility is about going it alone. My approach to addressing workplace incivility has … More

The road into the town of Hanalei, Kauai, Hawaii takes a couple of hairpin turns winding down towards the river … More

The previous post noted the important role of community for people who showed dramatic improvements in burnout from one year … More

When conducting an analysis of data from hospital surveys a few years ago, I noticed that there were 10 people … More

Some teams come together under stress; some fall apart. In a feature story in the Halifax Chronicle Herald I had … More

Following on the previous post, I explore more on leadership and trust. I noticed a number of workgroups had a … More

The November issue of the American Psychology Association Monitor reported on a growing incidence of workplace incivility. It reflects on … More

When receiving the responsibility to implement any policy, an essential step is to make sense of the policy. In doing … More