SCORE is a workgroup-based civility intervention. Although informed by experience with CREW, SCORE differs in important ways. SCORE occurs through … More
Category: Respect
Strengthening a Culture Of Respect and Engagement (SCORE)
The workgroup process, Strengthening a Culture Of Respect and Engagement (SCORE) was developed to help workgroups overcome forces that weaken … More
Attachment Styles & Incivility at Work
I recently published the article, “Attachment styles at work: Measurement, collegial relationships, and burnout,” with Arla Day and Lisa Price … More
The Person in Situation
It’s never entirely the situation and it’s never entirely the person. So much of what is truly interesting lies between … More
Why Resiliency is not Enough
The discussion of preventing or alleviating burnout has two major themes: improving the workplace or improving resiliency. Strategies for improving … More
What a One-Lane Bridge Teaches about Civility
The road into the town of Hanalei, Kauai, Hawaii takes a couple of hairpin turns winding down towards the river … More
Leader/Member Relationship Has a Major Impact
The previous post noted the important role of community for people who showed dramatic improvements in burnout from one year … More
Managing Re-Entry
A winter break is a wonderful thing, but re-entry to work requires careful balancing. The problem with a winter break … More
The Big Divide: How Teams React to Stress
Some teams come together under stress; some fall apart. In a feature story in the Halifax Chronicle Herald I had … More
The Trust Gap
Following on the previous post, I explore more on leadership and trust. I noticed a number of workgroups had a … More