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Author: Dr. Michael Leiter
Michael is a registered Psychologist involved in organizational psychology for nearly twenty years. He has conducted extensive research on burnout in human service organizations and has contributed to extending the concept to other occupational sectors. He maintains active collaborations with colleagues in Europe, the USA, and Canada with whom he has published in journals, scholarly books, and the popular press.
The Burnout Challenge
In The Burnout Challenge (to be released 15 Nov 2022) Christina Maslach and Michael P. Leiter make the case for … More
Strengthening a Culture Of Respect and Engagement: SCORE
Challenges to Workgroup Cultures One rude encounter can ruin your day. You expect people to behave professionally at work. And … More
Burnout in a Time of COVID-19
“My colleagues, both physicians and nurses, they cry every day.” The 17 March interview on the NYT’s Daily podcast with … More
SCORE (Strengthening a Culture Of Respect and Engagement) Overview
SCORE Overview SCORE is a facilitated workgroup program run over 5 x 90 minute sessions, scheduled 3 to 4 weeks … More
Burnout Becomes an Occupational Phenomenon in the ICD–11
The World Health Organization stated its intention to include job burnout in its 11th version of the International Classification of … More
Yes, People Can Become More Civil!
The graphs on this page contrast two Wave 1 SCORE units with the Control groups (the 3 units just beginning … More
Overview: Western Health SCORE Project
SCORE is a workgroup-based civility intervention. Although informed by experience with CREW, SCORE differs in important ways. SCORE occurs through … More
Strengthening a Culture Of Respect and Engagement (SCORE)
The workgroup process, Strengthening a Culture Of Respect and Engagement (SCORE) was developed to help workgroups overcome forces that weaken … More
Preventing and Alleviating Burnout
Nursing Presentation 2 Feb 2018 This ppt is from a talk on 2 February 2018 to nurses from healthcare settings … More
WorkEngagement 